Your Trusted Components Resource Since 1989

ACT

FAQs & Tutorials

 
Frequently Asked Questions
 

How do I order parts?

Our products can be ordered via email to sales@act1.com, fax to 714-265-4810 or by phone to 800-234-2645. For established accounts we also offer EDI solutions as well as other electronic ordering methods including utilization of supplier portals.

How do I order samples?

Ordering samples is as easy as sending us an email to sales@act1.com, or a phone call to our sales team at 800-234-2645.

How can I request more information on your products?

Much of our information is available on the web at www.act1.com. More in-depth technical information can be accessed on our web by becoming a member. For information that is not available, please contact our team by email to sales@act1.com or by phone at 800-234-2645.

What is the standard turnaround time for getting samples?

We strive to meet your targeted request date for samples, and most times samples are available from our inventories of sample stock. For products that may not be in our sample stock program, turnaround time is measured in days. In some isolated instances typically relevant to custom products designed for our customer’s applications, special raw materials may need to be brought in for samples.

I registered but haven’t received the login information, what should I do?

Please call us at 800-234-2645 or send us an email to webmaster@act1.com.

We also offer general tutorials regarding some of our products as well as inductor, capacitor and resistor handbooks by clicking on the links to the left.